Privacy Policy
Effective Date: July 10, 2025
Last Updated: July 10, 2025
1. Introduction
Welcome to AchievePTC ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cycling coaching services.
AchievePTC is located at:
304 Todd Way, Mill Valley, CA 94941
Email: info@achieveptc.com
Phone: 415-609-7972
2. Information We Collect
Information You Provide to Us
We collect information you voluntarily provide when you:
Fill out contact forms on our website
Schedule consultations with us
Communicate with us via email or phone
This information includes:
Contact Information: Name, email address, and phone number
Communication Data: Messages, inquiries, and consultation notes
Information Collected Through Third-Party Services
When you engage our coaching services, we may access your fitness data through TrainingPeaks.com, including:
Power data
Heart rate data
GPS and location data
Weight and body metrics
Training history and performance metrics
Other fitness-related data you have stored in TrainingPeaks
Information Automatically Collected
We automatically collect certain information when you visit our website:
Analytics Data: Through Google Analytics, we collect:
Browser type and version
Operating system
Pages visited and time spent
Referring website
General geographic location (city/country level)
Device information
3. How We Use Your Information
We use your personal information for:
Service Delivery: Providing cycling coaching services and consultations
Communication: Responding to inquiries and sending transactional emails
Performance Analysis: Analyzing your training data to provide personalized coaching
Website Improvement: Understanding how visitors use our website
Legal Compliance: Meeting legal obligations and protecting our rights
We do NOT use your information for:
Marketing emails or promotional campaigns
Selling or sharing with third parties
Purposes unrelated to our coaching services
4. Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties except:
Service Providers:
Stripe: For secure payment processing (they receive only payment information)
Google Analytics: For website analytics (they receive only anonymized data)
Legal Requirements: When required by law, court order, or government request
Protection of Rights: To protect our rights, privacy, safety, or property
Business Transfers: In connection with a merger, sale, or acquisition of our business
5. Data Retention
We retain your personal information for as long as necessary to:
Provide our coaching services
Comply with legal obligations
Resolve disputes and enforce agreements
When you discontinue our services, we will retain your information unless you request that it be deleted from our records.
6. Your Privacy Rights
Depending on your location, you have certain rights regarding your personal information:
For California Residents (CCPA)
Right to know what personal information we collect
Right to delete your personal information
Right to opt-out of the sale of personal information (we do not sell your data)
Right to non-discrimination for exercising privacy rights
For EU/EEA Residents (GDPR)
Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
For All Users
To exercise any of these rights, please contact us using the information in Section 10.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
Secure HTTPS connections
Limited access to personal data
Regular security assessments
Secure third-party service providers
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
As we accept clients worldwide, your information may be transferred to and processed in the United States. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place for international transfers.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover we have collected information from a child under 18, we will delete it immediately.
10. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:
Email: [Insert Email]
Phone: [Insert Phone]
Address: AchievePTC, Mill Valley, CA [Insert Full Address]
For EU/EEA residents, you also have the right to lodge a complaint with your local data protection authority.
11. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date and, where appropriate, notifying you directly.
12. Cookie Policy
Our website uses cookies through Google Analytics to understand how visitors interact with our site. These cookies collect information in an anonymous form, including:
Number of visitors
Pages visited
Traffic sources
You can opt-out of Google Analytics by:
Adjusting your browser settings to refuse cookies
Installing the Google Analytics Opt-out Browser Add-on
Using "Do Not Track" settings in your browser
13. Third-Party Links
Our website may contain links to third-party websites, including social media platforms like Instagram. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
By using AchievePTC's website and services, you acknowledge that you have read and understood this Privacy Policy.